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Cancellation Policy

Booking Process: Clients can easily book sessions through our online booking system on the website or by contacting us via email at support@staffscoutke.com Appointment Duration: Each career coaching session is scheduled for a standard duration of 60-90 minutes. Cancellation Policy: Clients are kindly requested to provide at least 24 hours' notice for cancellations or rescheduling. Late cancellations may incur a cancellation fee equivalent to 50% of the session cost. Payment Terms: Payment is due at the time of booking through either our secure online payment system or MPesa. Late Arrivals: Sessions will start at the scheduled time, even if the client arrives late. Clients are encouraged to notify us in advance if they anticipate being late. Refund Policy: Refunds are issued only for cancellations made within the stipulated notice period. Refunds are not applicable for completed sessions. Session Packages: Clients may purchase session packages at a discounted rate. Package sessions are valid for six months from the date of purchase. Communication Channels: Booking-related communication can be made through email at [support@staffscoutke.com] or by calling our dedicated booking line at [0727-517071]. Privacy and Confidentiality: We uphold strict privacy and confidentiality standards for all booking-related communications. Information shared during the booking process is treated with the utmost confidentiality. Follow-Up Sessions: Follow-up sessions can be scheduled during ongoing sessions or through our online booking system for added convenience. Thank you for choosing Career Compass HQ for your career coaching journey. We look forward to supporting you in achieving your professional goals.

Contact Details

• Nairobi, Kenya

  0111613864

  support@staffscoutke.com